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Working the Polls as an Election Officer

They had me at, "The hours are long, the pay is low, but your contribution is enormous."

 

I have been called a lot of things in my life. A “Gatekeeper of Democracy” is the most recent and also, my new favorite. It sounds like something James Earl Jones ought to bellow or a sort of mythical figure that should don a cape. But in reality, it’s just a fancy job description for a Fairfax County Election Officer.  

As you know, Fairfax County just held a General Election on Tuesday, Nov. 8. Approximately 3,000 election officers were needed to staff the county’s 239 precincts. About a week prior to the election, I learned that the county was still short nearly 2,000 volunteers. Curious about the behind-the-scenes process and—eternally in search of a good story—I decided to throw my hat into the ring.

I applied online at the county webpage and hesitated only slightly when I read, “The hours are long, the pay is low, but your contribution is enormous.”  I hit “send” on my application and literally, within 10 minutes, received a phone call in response.  The woman who followed up went over the job responsibilities and kept reiterating that I’d have to be at the polls at 5 a.m. I assured her that wasn’t a deal-breaker for me so she scheduled me for a two-hour (1-3 p.m.), group training session at the Fairfax County Government Center the Saturday before the election.

She told me to arrive by 12:15 so I could fill out paperwork and cast my absentee ballot since she couldn’t guarantee I’d get assigned to my voting precinct. I showed up as directed and filled out a form to vote in absentia. On it, I was asked for my rationale for doing so. I marked, “Election Officer.” When I turned in my form to the woman who processed it, she glanced at my annotation and said, “Bless you. That’s our favorite reason for an absentee vote.”

Precisely at 1:00 p.m. our trainer commented to the handful of us that were in the room, “I am big on punctuality but considering that this room is supposed to be three-fourths of the way full and we are nowhere near that mark, I am going to wait about 10 more minutes until we begin.”  She started back up at 1:10.  People brazenly continued to straggle in throughout the first hour of her presentation. 

The most egregious offenders were two ladies who arrived at 2:05 p.m. …with McDonald’s cups in their hands! Their audacity had me doing a slow burn so I can only imagine what the trainer must have been thinking. She motioned them towards the front row since no other seats remained available. Even though they sat directly in front of her, their eyes hung at half-mast and their heads bobbed as they blatantly faded in and out of sleep.

Their final affront came when they tried to sneak out early. Thankfully, the trainer was astute and managed to preempt their escape. She motioned to a co-worker to follow them out. The ladies never returned so it appeared they were sent packing. Hopefully, anyhow, as it would be a sad commentary if Fairfax County was that desperate for election officers. 

The training itself was interesting, straight-forward and user-friendly. We were handed a 25-page booklet and given an accompanying Powerpoint presentation. We also received a hands-on orientation to all of the voting machines. Everything revolved around the mission to, “ensure the integrity and security of the voting process.” 

Much of the information in the session was administrative and covered questions like:

Hours of work?  We were told to arrive at the polling place no later than 5 a.m. and that we’d have to remain until all work had been completed, usually by 10:00 PM. We would not be able to leave the polling place during the election. 

My shift ended up lasting from 5 AM till 9 PM. And I did get assigned to my actual voting precinct. I later found out that half-day shifts were also available. At my precinct, a husband and wife shared a shift, but all the others worked a full shift.

Attire?  Business casual but no jeans, t-shirts or sweatshirts were allowed. Patriotic colors were encouraged, but we couldn’t wear anything partisan or that endorsed a particular candidate. Comfortable footwear and layers were stressed since most of the polling places would be in schools notorious for erratic heating/cooling systems.

I briefly considered my Ovechkin jersey since it was the most patriotic thing in my closet, in terms of colors. But better judgment, in the form of black slacks and a sweater, prevailed. I accessorized with whimsical red, white and blue nails that my 12 year-old daughter both, suggested and painted, for me.

What to bring along?  Finger foods, snacks and drinks (absolutely no alcohol) in a personal cooler…and enough to last the whole day. Reading materials and any needed medication was also suggested.

I brought a cooler of items and some reading material but later cursed myself for not having had the foresight to have unloaded all of our extra Halloween candy on the crowds. During my shift, I got a text from my sister in CT. She was tickled by one of her precinct election officers (all on the north side of 70 in years) who was handing out hard butterscotch candies from a crystal dish.

Compensation?  Election officers would get paid $100 for the day. During training our instructor said, "All we ask is that you not divide the number of hours you actually work into that." Checks are sent out roughly 4-5 weeks after the election and the income is taxable.

Job Responsibilities?  We all would assist with set-up and clean-up and rotate through a variety of assignments throughout the day. All election officers would take their marching orders from the chief officer and assistant chief officer at their precinct.

I, along with six other election officers, one chief officer and one assistant chief officer, helped assemble and disassemble voting equipment (per very detailed and specific instructions—one of us would have to read from the manual while the other carried out the procedures, there were many safeguards and checks and balances in place to prevent any sort of fraud from occurring); put up/took down signage; manned the polling books and checked voters in;  processed voters into the electronic voting machines by way of a key card bracelet I had to wear on my wrist; supervised the “optical scan officer” (paper voting booth); distributed, “I Voted” stickers; and finally, supported the chief officer at the end of the night in collecting and annotating all of the polling information on the SOR (Statement of Results).)

On Election Day itself, there were a few other random things that I learned and/or that stood out for me:

  1. Both the Republican and Democratic parties assigned poll workers to each precinct. They sat behind the election officers who were manning the polling books at check-in. The poll workers carried logs of all of their party’s registered voters. They recorded the people who checked in to vote and marked their names off in their party directories. The poll workers departed around mid-day and started calling all of the people in their books who hadn’t voted yet in an attempt to rally them to still come out.
  2. Candidates running for office could talk to voters at the precincts, but they had to remain a requisite 40 feet away from the polling entrance. Candidates could enter the polling area to vote, but they couldn’t solicit voters inside. Two candidates—Gerry Hyland and Tim McGhee—went above and beyond by actually entering the polling place with the sole purpose of thanking the volunteers who had come out to support the election. I was impressed by the gesture. 
  3. A voter’s vote didn’t count until the red “VOTE” button got pushed. If a voter left the electronic voting station without having pushed the final button, election officers had to negate their vote. We weren’t allowed to push the button on a voter’s behalf. People who took off too soon were called “fleers”. I didn’t have any fleers on my watch but my precinct had one at the end of the day.  I actually preempted two fleers from occurring and was able to nab both voters in time and have them return to finalize their ballots to ensure their votes would count. 
  4. It was nice to see a lot of parents voting with their kids in tow. Technically, the registered voter is the only one allowed to be at the voting station and touch the screen.  In fact, anyone requiring any sort of assistance in the voting process had to fill out a “Request for Assistance” form prior to casting their vote.   But concessions seemed to be made for kids, especially in allowing them to push the final “VOTE” button. Yuckily though, I noted many kids, unbeknownst to their parents (who were engrossed in voting), alternating their fingers between their noses/mouths and the touch screen. 

In its entirety, Election Day was long yet went surprisingly fast. At my precinct (Fort Hunt Elementary School), we had a steady flow of voters with peaks occurring during the before and after work periods and also right around 10 a.m. I enjoyed learning more about the electoral process and it was also fun to socialize with neighbors and friends who I hadn’t seen in awhile.

Most of the voters were pleasant although we did encounter a few who were frustrated by redistricting and who showed up at the wrong polling station. We also had one woman ask us to check if her ex-husband had voted. He had moved from the state, and she wanted to make sure he hadn’t snuck back to vote. He hadn’t. 

My favorite voter comment of the day came from a spry, elderly gentleman who was there during one of the peaks and therefore, had to endure a short line. While waiting in the queue, he leaned over to me and joked, "This was so much faster the first five times I did it."

Evidently, he didn’t realize he was talking to a Gatekeeper of Democracy. 

Related Topics: Election Officer and Fairfax County General Election

John Farrell

6:28 pm on Thursday, November 17, 2011

Thank you for your service to our country.

$100 for a day isn't really pay. After withholding it's more like meal money.

You're really a volunteer and one who is much appreciated by this voter.

I am troubled by the phrases used in you training since I had specifically objected to it during a meeting of the Fairfax Electoral Board some months ago.

Like you, I too have been either a poll watcher or election officer for most of the 40 years since I became eligible to vote.

We are definitely not the "Gatekeepers of Democracy." It is not our job to keep people away from the polls. It is not our job to “ensure the integrity and security of the voting process.”

We facilitate our fellow citizens in expressing their preferences for who they choose to govern. It is our presence that assures that our elections are "free, fair and open."

Recent changes at the State Electoral Board have undermined how free, fair and open those elections are. Those changes make voting more like an obstacle course. Hopefully, those changes will be reversed soon.

Encouraging half day service for more election officers would make it easier to volunteer, especially for those who see a 16 hour day as daunting.

More people need to volunteer to be election officials. Our democracy depends on it.

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Beth Jarvis

9:05 pm on Thursday, November 17, 2011

Hi John---Thanks for your nearly 40 years of civic service and also, for your thought-provoking comments. You've made some great points.

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JIm Elmore

3:05 pm on Friday, November 18, 2011

Interesting but narrow view of "Gatekeepers of Democracy." I would disagree in the sense that election officials maintain the integrity of the voting process by following specific procedures. It definitely is the job of the election official to ensure that the prospective voter has the required identification, and if not, provides alternatives for the prospective voter. Election officials protect all aspects of the voting process from checks and balances on the machines to ensuring all paper ballots, used or not are accounted for. I don't see much obstacle to voting by the existing process, and I would prefer greater assurance through more positive identification that the voters are who they say they are. But, the controls are not too bad. The bigger threat to our communities is apathy; the media could go a long way to stir up interest in our elections.

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Jim

5:52 pm on Thursday, December 1, 2011

John, I would like to know more about this,

"Recent changes at the State Electoral Board have undermined how free, fair and open those elections are. Those changes make voting more like an obstacle course. Hopefully, those changes will be reversed soon."

Harish Patel

10:28 am on Friday, November 18, 2011

I worked from 5:00am-10:00pm without tea or coffee that was really a hard. Election managemnt should think to provide these items.
Harish Patel

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Beth Jarvis

10:55 am on Friday, November 18, 2011

Totally agree Harish. Coffee/tea provisions would have been greatly appreciated, considering the length of the day. I ended up having to rely on the kindness of friends/family stopping by with caffeine reinforcements.

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JIm Elmore

3:11 pm on Friday, November 18, 2011

I doubt whether you would have the taxpayer pay for the coffee. I was fortunate to bring my own McDonalds coffee this last outing, and very much appreciated that one election official brought a coffee pot and various coffees and teas. It brings a little comraderie among the election officials to share goodies. One voter donated a large "box" of Starbucks coffee at another precinct last year. It is a long day through the dark of night and early morning, through the earthquakes, and floods, but your election is there...with or without coffee. LOL

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Beth Jarvis

3:35 pm on Friday, November 18, 2011

I agree with you Jim that I wouldn't expect it at taxpayer's expense. However, I think the Chief Officer and/or the Assistant Chief Officer should have included this as part of their logistics, considering they get paid the "big" bucks!

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Beth Jarvis

3:37 pm on Friday, November 18, 2011

Also, Jim, I love the story of a voter having donated a big "box" of Starbuck's coffee to the election officials at their precinct. That's awesome.

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A C

4:18 pm on Friday, November 18, 2011

As a Chief, getting paid the "big bucks" also includes having to do some pre-election work that takes a lot of extra hours and effort, and we still are not "paid" that much. That said, I have brought in big boxes of coffee to share with my officers on a few election days and it mostly goes to waste. The officers sometimes bring their own and the box goes cold after only a few hours. This year I brought a glass lined thermos just for myself and it was still hot even as late as 4 pm! Other officers did the same and more than one had a family member deliver food. You go in knowing that it's going to be a long day. It's up to you to prepare for it and not rely on the system or the Chief to have coffee / tea for you.

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Beth Jarvis

5:06 pm on Friday, November 18, 2011

AC---Great to hear from you. Rest assured, I have nothing but the highest respect for anyone who steps up to be a Chief or Assistant Chief and certainly recognize and appreciate the litany of tasks you have to knock out in that capacity. I am very grateful for your service. And I was in awe of the woman, Kathleen, in charge at my precinct. I was being cheeky with my "big" bucks comment. On the caffeine front, at my training it was framed as: dependent on your precinct chief you "might" have coffee as many choose to bring it along for their volunteers. So as a newbie and first-time election official, and considering the length of the day, I kind of thought it would be there. But even though I don't think it should be a requirement for a chief to provide it, I think it is a nice touch. Kind of like Hyland and McGhee coming in to thank us for our service...unexpected and appreciated...but a classy and thoughtful gesture.

Tiger Simmons

2:40 pm on Friday, November 18, 2011

Farrell wrote: "We are definitely not the "Gatekeepers of Democracy." It is not our job to keep people away from the polls. It is not our job to “ensure the integrity and security of the voting process.”"
Huh??? Do election officials open and close the polling places? Do they check to ensure that those wishing to vote are registered to do so and that the voters are in the proper precinct? Do they ask for an ID or voting card to make sure voter fraud does not occur? Would election officials let someone vote two or three times or tamper with the voting machines? Do election officials turn away anyone who is not legally permitted to vote, such as a non-resident of the county or someone who had already voted absentee? After voting ended, did you and your fellow election officials carefully count votes & ensure that each candidate was credited with the exact number of votes cast for them? It's absurd to say that election officers do not ensure electoral fairness & integrity. Everyone who votes on election day believes that their vote will count and that there will not be rampant fraud because election officials are dutifully ensuring 'the integrity and security of the voting process'.
I thank you for your many years of dedicated service as an election official; it's people like you, serving as election officials, who allow democracy to flourish. But perhaps you should not object to the Electoral Board using accurate phrases to describe the job of election officials.

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Beth Jarvis

3:38 pm on Friday, November 18, 2011

Excellent counterpoint, Tiger. Thanks for sharing.

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John Farrell

4:38 pm on Friday, November 18, 2011

Tiger

It may be a difference of emphasis. I give every person who appears at the polls the presumption that they are entitled to vote and that it's my job to help them exercise that inalienable right.

I've never had someone try to vote fraudulently.

I've had voters be confused as to which precinct they should be in. I've had voters who moved and forgot to re-register at their new locality or precinct. In each such case, I've done everything I could to get them to the right precinct.

It's not my job to prevent someone from voting or make it harder than it has to be.

I don't think voters should be made to do the equivalent of patting their head while simultaneously rubbing their belly in the opposite direction as a precondition to voting. Too many election officials I've encountered in Fairfax act like there's a quiz to be passed before a voter gets handed the ballot. There's no need for that attitude which denies the voter their dignity.

Your right to vote should never be subjected to the whims of an election official who views themself as a "gate keeper."

Jeff Wright

2:55 pm on Friday, November 18, 2011

Perhaps this is not the best place to ask, but the article refers to "fleers". I am a regular election officer and I have noticed that some chiefs want to hold the election officer working the voting machines accountable for fleers. Often this takes the form of requesting that they check the machine after each voter. I personally instruct each voter very clearly to make sure and push the big vote button. Therefore I do not check the machines and almost never have a fleer. On the few occasions that I have, I eagerly want to negate the vote, I figure if the voter can't follow clear instructions about a simple button, they do not have the type of understanding they should have to vote in the first place. Some chiefs have given me a hard time about this but others agree that the vote should simply be negated.

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Beth Jarvis

3:53 pm on Friday, November 18, 2011

I appreciate your comments Jeff. My opinion was that even though I was a "Gatekeeper of Democracy", I wasn't there to play G.O.D. I regarded each voter who had made it to the voting machine as someone who legally had earned the right to vote. It wasn't my job to pass judgment on whether I thought they were an informed voter who had or hadn't studied the issues and/or the candidates' positions. So, if I noticed that someone hadn't completed the ballot---and at my precinct, one was a frazzled mom with young kids in tow and the other was an elderly gentleman where English was definitely a second language---I gave my best effort to ensuring their vote counted.

James Houston

3:04 pm on Friday, November 18, 2011

I enjoy being an Election Officer, but hope I do not get assigned to the same precinct as John Farrell.

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Beth Jarvis

4:03 pm on Friday, November 18, 2011

I enjoyed the experience too, James. As for you and John working together...I don't think you should knock it till you've tried it. Afterall, variety is the spice of life. Lucky for you, I think I am out of cliches now...

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John Farrell

4:41 pm on Friday, November 18, 2011

Which precinct do you normally work, James, and I make sure to pollwatch there next November?

A C

4:13 pm on Friday, November 18, 2011

First, thank you to all who volunteer to work the elections!
I have been a Fairfax County Chief Election Officer for several years. I always instruct voters to press the big flashing VOTE button at the end, & when I see them leaving, I always ask if they pressed it, & then I still often peek around the corner of the machine to verify that they did as they walk away but before they are gone. I have never had a "fleer". I see Jeff's point about those who do not understand basic instructions, but in the voting precincts where I work there are a lot of elderly voters who just are not familiar or comfortable with technology & I see negating their vote as a problem that can be avoided. We never would let a paper ballot voter walk out without placing their paper in the OccuScanner machine, so why should the electronic ballots be any different?
As for parents and their children, I could be mistaken, but I believe there is actually a statutory exception that allows for children under the age of 16 (or is it 14?) to be in the booth with their parents. However, I also am pretty sure the statute states that they are NOT allowed to touch the voting machine to press any of the buttons, including the VOTE button. Children are there to observe the process in the hopes that they grow up wanting to participate as their parents have. They are not eligible to vote and by allowing them to press the button, even at their parent's direction, they are essentially voting.

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John Farrell

4:42 pm on Friday, November 18, 2011

A C and James need to work the same precinct

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Beth Jarvis

5:08 pm on Friday, November 18, 2011

Now, now boys...don't make me pull this car over!

JIm Elmore

5:52 pm on Friday, November 18, 2011

Well- interesting comments which means to me that there is a lot of passion among those here for the voting process. Now if the parties, candidates, and the media would do more to get the general public interested in the differences of the candidates, the community would benefit. I am disappointed in excessive passion in the national elections by some people and so little interest in local elections. We are so fortunate that those that do vote look our for the rest; their votes are therefore more powerful.

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Beth Jarvis

12:45 pm on Saturday, November 19, 2011

I don't understand the apathy when it comes to local elections either Jim. At my precinct, Fort Hunt ES, the other workers told me a local election typically brings out 30-35% of registered voters. This year's election brought out over 45% at my precinct. So, hopefully that upward trend wasn't an anomaly and will continue to rise for future elections.

T Ailshire

7:40 pm on Sunday, November 20, 2011

I've wanted to work at the polls for a long time. But I'm not physically able to be there 0500-2200. Never before had I known it was possible to job-share in this role.

Nor had I ever known that the parties don't provide coffee/tea/water for the poll workers.

Thank you for the education. I believe I will volunteer next year.

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Beth Jarvis

8:45 am on Monday, November 21, 2011

Hi T---Thanks for commenting. I think it's great you're interested in volunteering next year. Best of luck in that endeavor.

Ruth Talmage

12:15 pm on Saturday, December 3, 2011

Please, may I, as a member of the Board of Elections living in the western hinterlands of Virginia, add my thanks for such a great, accurate article. Not much difference in your day where you have several hundred precincts and mine where we have 25! My Gatekeepers do eat better because they provide themselves with a bounteous Smorgasbord at each precinct. One precinct pooled funds and hired a caterer this year. I'm betting that will catch on although many of our long-term-Officers bring requested special treats every year. Our GATEKEEPERS pride themselves on welcoming, with a smile, every qualified citizen who arrives at their Showplace of Democracy. If the citizen has come to an incorrect location they make sure he/she knows how to find the correct Precinct in order to exercise that precious right of voting. I love your ID "Gatekeepers of Democracy" - wish I had thought of that - but then I live in The Valley between two mountains. And, we rarely miss catching our fleers even out into the parking lot - we dislike having to fool around with the figures.

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Beth Jarvis

12:47 pm on Saturday, December 3, 2011

It's so great to hear from you Ruth. Thanks for your wonderful comments. I want to be an election officer in one of your precincts next time. You had me at bounteous Smorgasbord and catering!

Kenneth R. Carpenter

7:49 pm on Monday, December 5, 2011

Good job, Beth, on reporting on the events of the day. You must be quite smart to pick up on all this. I do have a question, How did you see the "little munchkins" touching the screen and vote button?

Kenny Carpenter, Suffolk

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Beth Jarvis

11:48 pm on Monday, December 5, 2011

Greetings and thank you Kenny from Suffolk. To answer your question, I have super powers! Actually, I couldn't ever see the screen itself but I could tell by the body language of the adults towards the children that they were corralling them in for the grand finale. That, and since the VOTE button happened last in the process, I just kind of deduced what was going on based on how the activity seemed to change.

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